Privacy Policy

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Who Are We?

We’re dedicated to streamlining healthcare administration, optimizing revenue, and supporting exceptional patient care. Trust us to be your reliable partner in success.

With a client-centered approach, we go above and beyond to support your practice. From expert credentialing to comprehensive billing solutions, we’re here to drive your growth and financial success.

About this Policy

Information We Collect:


Names, addresses, contact information.


Medical information: treatment plans, medical histories, diagnosis codes.


Financial information: billing, insurance details.

Information We Collect:


Names, addresses, contact information.


Medical information: treatment plans, medical histories, diagnosis codes.


Financial information: billing, insurance details.

How We Protect Information:


Secure, password-protected databases.


Restricted access on a need-to-know basis.


Regularly updated security procedures.

No Sharing of Information:


We do not share or sell personal or medical information.

Privacy Matters

Your Rights:


Access, review, correct, or delete your information.


Opt-out of marketing communications.

Changes to This Policy:


We may update the policy to reflect business practices or legal requirements.


Updated policy will be posted on our website.z

Contact Us: For questions or concerns, contact info@derekdawsonrcm.com.

By using our services, you acknowledge and consent to this privacy policy.

Consent Protection

  • At Derek Dawson RCM, we value your privacy. When you provide us with your consent, it remains strictly within our organization and is not shared with any third parties.
  • We collect and use your personal information solely for the purposes of providing you with our services, responding to your inquiries, and improving your experience with us. This information may include your name, email address, phone number, and any other details you voluntarily provide.
  • Rest assured, we do not engage in the sharing, selling, or trading of your information with outside parties for marketing or promotional purposes.
  • If you have any questions about how we handle your information or wish to update your preferences, please contact us using the information provided on our website.

How We Safeguard Your Data

Derek Dawson RCM employs robust security measures to protect your data, including:

  • Encryption: All sensitive data is encrypted during transmission and storage.
  • Access Control: Restricted access ensures only authorized personnel can handle data.
  • Regular Audits: Frequent system checks and compliance audits to identify and address vulnerabilities.
  • Secure Infrastructure: Use of advanced firewalls and intrusion detection systems to protect our servers.

Securing Provider Data

We prioritize the security and confidentiality of provider data. We adhere to all privacy regulations, share data only with authorized parties, and implement strict protocols to safeguard information. Our robust security measures, including encryption and secure storage, ensure your data is protected. Trust us to maintain the highest standards in data privacy and security

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Data Retention Practices

We retain your data only as long as necessary to meet legal and regulatory requirements. Our policy ensures appropriate data retention and secure disposal or anonymization once the retention period expires.

Refund Policy

We offer full refunds if services are canceled before work begins. If canceled after starting, refunds are prorated based on work completed. Unsatisfied clients can request refunds within 30 days for a review and possible full or partial refund. Refunds are processed within 7-14 business days. Some exceptions may apply due to circumstances beyond our control. Contact us at ‘info@derekdawsonrcm.com’ for questions or refund requests.

Stay Connected

  • Regular Updates: Get the latest news and updates about our services.
  • Customer Support: Reach out for any questions or assistance you need.
  • Exclusive Offers: Be the first to know about special offers and promotions.

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Make your life and billing easier, today!